Well, we all know 2020 is the year of advanced tech and automation. With all the COVID-19 Pandemic situation going on everything is shut. People are afraid to go out. But, with having an online presence you can provide your customers whatever they need. Your tech-savvy customers expect you to have a website to find more information about your business.
As for you, your website can help you generate business, increase brand recall value, promote goodwill in front of customers and target audience, as well as deliver strong marketing messages. Think of it this way, your website delivers your marketing message 24 hours, 365 days in a year! Apart from e-commerce websites, most professional websites are information-oriented and try to solve visitors’ pain points. A website not only helps small businesses promote and sell their products and services, but it also allows them to distinguish themselves from their competitors, especially for customers who rely heavily on the Internet to learn everything about a company. This makes a website one of the most important business assets for sharing information, building credibility and standing out in crowded marketplaces.
We’ve put together some specific reasons why your small business should have its own website. If you’re a small business owner who is still on the fence, read on!
Makes You Look Professional and Trustworthy
Having your own website lets you create a branded email address (e.g. firstname.lastname@example.org) which adds a level of professionalism to all of your correspondence, especially if you’ve used a personal email address to conduct business up until now. Your website is also the perfect place to show off any professional certifications or awards your business has. In fact, 75% will judge your credibility based on your website design. A website also shows that you are open for business during a time when there is a lot of uncertainty. Eighty-four percent of U.S. consumers believe a business with a website is more credible than one that only has a social media page.
Can Attract New Customers Through Google
A search engine optimized website lets you be in front of thousands of more potential consumers without spending much. Ongoing business success oftentimes rests on your company’s ability to bring in new clients. Reaching thousands of people using only traditional marketing methods like direct mail or print advertising can be very expensive and unreliable. Getting online enables you to reach more people locally or outside of your region while paying less for the exposure—and you can even measure the specific results.
Showcase Your Collection
Presentation plays a crucial role if you want people to buy your products or services. This is important, especially if you are a small business vendor where every customer matters. You can use beautiful images, short video tutorials, and downloadable PDF instructions. The sky’s the limit to what you can do. Customers get what they are looking for. So, they remain hooked and go nowhere else to purchase. It gives you creative freedom and ultimately helps you in establishing a loyal customer base.
Establishes Your Place in The Industry
Who knows about your business? Where can prospects and clients go to learn more? Your website can help establish your business as a going concern, communicate your brand value proposition and it can convey professionalism. It also extends your reach to industries in the world. Bidding for the right keywords can increase your website traffic and influence your consumer’s journey, which typically begins with research, recommendations, and reviews. Having a prominent position in the search results page is one of the many ways to challenge your industry Goliaths.
Customers Can Contact and Find You Easily
A website is a great place to make your contact information easily available to potential customers. You can even publish your contact information in a header or footer so it appears on every single page. So, any customer that wants to contact you in some form or the other can use those contact details from your website. Also, you can embed maps in your content of the website. This is particularly great if you host events, as they might attract people who wouldn’t otherwise spend time in the neighborhood and would love to attend your event.
The truth is that a brand without a website is nothing but a small boutique. No wonder how good products you sell, how efficient services you offer – not many people will be able to know about it.